1. Introduction

At Career Velocity, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.careervelocity.com.au) or engage with our coaching services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, and other contact information you provide when signing up for coaching, newsletters, or resources.

• Professional information: Career history, goals, and preferences shared during coaching sessions or through forms.

• Website usage data: Analytics such as IP address, browser type, pages visited, and time spent on site (collected via cookies or similar technologies).

• Payment information: If applicable, processed securely through trusted third-party providers.

3. How We Use Your Information

Your information helps us to:

• Deliver coaching services tailored to your needs.

• Communicate with you about sessions, resources, and updates.

• Improve our website, content, and client experience.

• Share newsletters, lead magnets, and marketing campaigns (only if you opt in).

• Meet legal, contractual, and compliance obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only in these circumstances:

• With trusted service providers (e.g., email platforms, payment processors) who assist us in delivering services.

• If required by law, regulation, or legal process.

• To protect the rights, property, or safety of Career Velocity, our clients, or others.

5. Data Storage & Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we use industry-standard safeguards and trusted platforms to store and manage your data.

6. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behaviour and improve user experience. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Withdraw consent for marketing communications at any time.

• Request deletion of your information, subject to legal or contractual requirements.

To exercise these rights, please contact us at: contact@careervelocity.com.au

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: contact@careervelocity.com.au